Privacy Policy for Delivery Plus ERP System

Introduction
At Delivery Plus, we value your privacy and are committed to protecting the personal and business data collected through our ERP system. This policy outlines how we collect, use, disclose, and safeguard your data when using our ERP system for supply chain management and shipment operations.

1. Data We Collect

• Personal Data: Names, contact details, and other identifying information of users accessing the ERP.
• Shipment Data: Details of shipments, including sender and receiver information, tracking numbers, and delivery statuses.
• Operational Data: Inventory levels, logistics schedules, and supply chain performance metrics.
• Technical Data: IP addresses, login timestamps, device identifiers, and other metadata for system security and functionality.

2. How We Use Your Data

• Manage and optimize shipment operations.
• Provide real-time tracking and analytics.
• Enhance system functionality and user experience.
• Ensure compliance with applicable laws and regulations.
• Improve security and detect fraudulent activities.

3. Data Sharing

• Service Providers: Trusted third parties who assist in maintaining and operating the ERP system.
• Regulatory Authorities: When required by law or to comply with legal processes.
• Partners and Vendors: For operational purposes, under strict confidentiality agreements.

4. Data Security

• Encryption of sensitive information during transmission and storage.
• Role-based access controls to restrict unauthorized access.
• Regular security audits and compliance checks.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Client Contact Information Policy

• Purpose of Data Collection: The contact numbers collected from clients are used solely for operational purposes, such as providing updates related to shipments, delivery notifications, or other relevant supply chain events.
• Restriction on Usage: Contact numbers will not be used for marketing, promotional, or event-related messages unless explicitly authorized by the client. The contact numbers will be strictly used for the intended purpose of facilitating and improving service/information delivery.
• Data Sharing and Confidentiality: Client contact numbers will not be shared with any third parties unless required by law or with the explicit consent of the client. All client-provided information will be protected and handled in accordance with data privacy regulations.
• Security Measures: The contact numbers will be stored securely in our systems with encryption and access controls to prevent unauthorized access. Regular audits will be conducted to ensure compliance with this policy.
• Policy Compliance: All employees and partners are required to adhere to this policy. Non-compliance will result in disciplinary action and may lead to termination of access to company systems.

7. User Rights

• Access and review the data we hold.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your access data, subject to legal obligations.
• Object to or restrict certain data processing activities.

8. Cookies and Tracking Technologies

Our ERP system may use cookies and similar technologies to enhance system functionality. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this policy periodically. We encourage you to review it regularly to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: Tech@deliveryplus.in